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Carnival HUB App

What does the Carnival HUB App do?
The following features are available at the touch of your fingertips, for your entire cruise while on board your Carnival ship.

What’s Happening: A day-by-day schedule of hundreds of on-board events, available for the full cruise as soon as you embark!Includes a “favorites” feature that also allows guests to see which events  their sailing companions will attend.

Food & Drinks: A comprehensive list of delicious dining options and dining-related events, enticing refreshment venues and beverage-related events. Purchase from the app CHEERS! and Bottomless Bubbles beverage programs once on board.

Deck Plans: Searchable deck plans with key areas highlighted, providing a comprehensive layout of the ship’s various on-board offerings.

Account Balance: Real-time information on guests’ current Sail & Sign shipboard account balance.

Pixels Photos: On the Carnival Horizon and Carnival Vista, you will be able to view your photos on the app and order digital or print copies.

Onboard Chat Access: The opportunity to chat with family & friends on board all cruise long from the comfort of your deck chair (this feature currently limited to ages 13+).

What is the App name ? How can I download it?
The name of the App is Carnival HUB app. Look for the app on Google Play and iTunes to download. You can also download from Carnival’s website by clicking here.

Is the Carnival HUB app free?
The App is free to download and use on board.  For a small additional fee ($5 USD for the voyage) the HUB App offers chat.

Do I need internet access to use the App? Do I  have to pay roaming?
No internet purchase is required. The App works on Airplane Mode, which means guests do not incur roaming fees.
The App works with the ship’s free Wi-Fi.

How do I login to the Carnival Hub App? Where can I find my folio?
You may log in as soon as you arrive on board your Carnival ship! You’ll need your folio number (found on your sail and sign card) and DOB.

Can minors use chat?
For safety reason, parents and guardians must give consent within the app for a guests 12 years and under to activate onboard chat.

Where do the features of the App work?
On board the Carnival Breeze, Carnival Conquest, Carnival Ecstasy, Carnival Elation, Carnival Fantasy, Carnival Freedom, Carnival Glory, Carnival Horizon, Carnival Imagination, Carnival Inspiration, Carnival Legend, Carnival Liberty, Carnival Magic, Carnival Miracle, Carnival Paradise, Carnival Pride, Carnival Sensation, Carnival Spirit, Carnival Splendor, Carnival Sunshine, Carnival Triumph, Carnival Valor, Carnival Victory and Carnival Vista.

When will the Carnival Hub App be available on the other ships?  
The App is scheduled to be available on these two remaining ships as follows (subject to change): Carnival Dream on March 19 and Carnival Fascination on March 26.

What devices does the App work on?

IOS/Apple iPhone  versions supported: IOS 8.0 and up  – this includes iPods
Android/Google versions supported: 4.1 (aka Ice cream sandwich) and up
Can I use my tablet to run the Carnival Hub App?
Although the App is not optimized for tablets, it will function on both Android and Apple tablets.

Can I make dining reservations using the App? Can I see the dining menus?
Coming soon!

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